Using your Bank Statements

If you use online banking, this will provide the charge information you require, although you may only get five years of history.

If you wish to claim further back, you will need to complete the Data Protection Act (DPA) request.

All banks differ, but if you log into your online banking, you can norally do a search of your statements. Ideally do a search based on 'Charges'.

If the system will only search for a limited time, such as 3 months, then start with the earliest date, get the results and print them, then search again for the next three months until you have the complete list of charges printed.

The charges you are able to claim are as follows:

1) CHG - Exceeding Overdraft

 

2) CHG - Returned Item Fee

  

You cannot claim for any normal monthly account fees, which are likely to be decribed as...

   FEE - Account Charge

The allowable charges will need to be entered into the simple spreadsheet you can download from the link in the Spreadsheet menu on the right.

You may also include on the spreadsheet, details of any interest the bank have charged to your account, as the spreadsheet will calculate how much of that interest was actually based on the charges they levied.

Our Community Forum: 

If you have any further questions on this part of your claim, there are many experienced members in our community who can advise you from their own experiences.

It only takes a moment to register and then you are free to browse the wealth of information in our community forums and post up any questions you have.

To join our online community forum and recieve direct support from other members, simply follow the Community, or Forum links in the main and top menu's.

If you're not already registered, then please take a moment to do so, there are no charges or fees to join our community and you will discover a wealth of support and information is available from the community.

You can register by clicking on Registration